“Only the best. They stand behind their products and without hesitation stand 100% behind their work and will do whatever it takes to guarantee customer satisfaction. We needed extra support from K&C in regards to correctly sizing and testing our new unit; even after installation staff worked with us to ensure all of our needs were met (at no additional cost!). Mike was our salesman/engineer and John was our main service tech. Trane makes a great product and with the team they have at K&C I would not hesitate recommending them to anyone. If you have any doubts or would like to hear more please feel free to pm me. I had 7 estimates from around Stuart and my family is very happy with how well they took care of us.” – Z.G. (Stuart, Florida)
“Both Virgil & Steve are real pro’s. I am also very happy with Mike and how detailed he was in original visit to my home. Bravo K&C! Great people = Great Cust. Satisfaction” – T.R. (Stuart, Florida)
“Thank you for doing this job as soon as you did. We really appreciate that.” – M.B. (Hobe Sound, Florida)
“The installers were hard working professionals. Their work ethic impressed me.” – D.W. (Jensen Beach, Florida)
“Excellent response – courteous employees – a pleasure to deal with you. Thank you.” – M.B. (Stuart, Florida)
“Always a great experience. Honest, fair and quick to respond to our concerns. Great customer service, great company. Recommend to all family and friends. Thanks!!” – L.C. (Jensen Beach, Florida)
“Our first experience with Krauss and Crane. We were referred to your company by a neighbor.
Your load calculations were correct 1st time. We had 3 estimates. Company that submitted 2nd estimate had to recalculate.
Your package pricing was not only fair but lowest of 3 estimates.
Great – no hidden surprises
This was a pleasant and enjoyable experience. Thanks to all your employees that contributed to our pleasurable experience.”
-P.M. & V.M. (Palm City, Florida)
” All your people were courteous and professional. I have already recommended you to a friend. In the future, I will call you for any services I need.” -J.W. (Stuart, Florida)
Wanted to tell you how IMPRESSED I am with your company. I recently had the need to install 2 new units in a house I was remodeling. I also needed to gut the entire duck work and grills.
I got quotes from various companies including _____.
What is important to note is:
*____ and I have been friends for 19 years, all the way back to coaching little league together. I have used _____ for everything related to 3 other homes I own.
*My neighbors in Indian River Point all seem to love ____and ____ AC.
BUT, I chose your company because of MIKE. Period. He was incredibly detailed and informative. His proposals were very clear. He came to the house 2 or 3 times and was the only on to do a load analysis which of course was greek me. I chose him over a personal friend and a company I have done business with for a very long time. You graciously matched ____ price which I appreciate. Note ____ was much cheaper. But I chose MIKE.
Then my decision was rewarded by Virgil and his team. They worked their ass off and did an amazing job gutting the attic, installing 2 units and duct work and left me great open space for attic storage. Plus they cleaned up the material and mess incredibly well. GREAT WORKMANSHIP.
Then I had a slight issue with return ducts whistling and sure enough Mike and Virgil jumped on the issue immediately.
Funny only after choosing your company and talking to Virgil did I come to know that Jackie is part of the family. I called her to express my appreciation for the work being done.
THANKS for the note you sent. Very professional. But most importantly, THANKS for the work your company did and THANKS for making my decision a success.
I will now be switching all my work to your company.!!!” – C.D. (Jensen Beach, Florida)
“The replacement install went perfect. Jason & Virgil are a asset to your company!” – B.Z. (Stuart, Florida)
“Longtime customer of your Co. Very satisfied always timely and courteous. Price also fair. Keep up the good work. I recommend you always. All employees have been friendly and efficient.” – R.O. (Stuart, Florida)
“thanks for arriving when expected & doing an excellent job! I will be sharing your name with neighbors and friends.” – L.M. (Jensen Beach, Florida)
“Excellent customer service. All technicians were knowledgeable and courteous. Job was done timely with the utmost professionalism. ” – L.C. & P.C. (Palm City, Florida)
“We have used K&C for our condo HVAC service for 12 years now and we have always had professional, courteous, reliable and efficient service. Thank you!” – D.K. (Stuart, Florida)
“The installers did an excellent job. They were neat, clean & spoke properly. They didn’t leave any trash behind, unlike the cable guys. The man who gave us the estimate was very knowledgeable and took the time to answer all our questions and returned our calls in a timely manner.” – R.R. (Port St. Lucie)
“This installation crew installed my new unit (roof & attic) during the highest of temps and humidity. They did a #1 job. Both this crew and Mike Foster are the best.” – J.D. (Stuart, Florida)
“Awesome! You will be the 1st company I will call for the other unit on the east side of the house!” – L.M. (Hobe Sound, Florida)
“We are new to the area. Your company’s response and work has been exemplary. Thank you.” – R.C. (Stuart, Florida)
“Over the years, your company has been exceptional in every aspect. I’d like to take some lessons from you on how you train your employees so well. You are, by far the best company that has worked in our home, including outside of the air conditioning business. ” – P.E. (Hobe Sound, Florida)
“Just a note of “Thanks” for your continued care & professionalism for my aunt and myself. Thanks again.” – D.B. (Palm City, Florida)
“The two young men who installed the new A/C system, Virgil and Steven, were extremely competent, polite and efficient. They worked well as a team, finished in reasonable time, were clean and left everything neat. I am very pleased with all the services of Krauss & Crane.” – C.D. (Stuart, Florida)
“Greatly appreciated the promptness of the service call when our unit stopped working on a weekend!” – J.S. (Stuart, Florida)
“Krauss & Crane has always responded well & done excellent work for us for at least the last 14 years.” – N.H.F. (Palm City, Florida)
“Janet and I want to commend not only the installers who did a fine job but, Chase and Mike Foster. They were terrific in their professional, courteous manner and an understanding of our particular situation. We have been with Krauss and Crane since the original air condition was installed in 1970; a great company and a credit to our community. Thank you!” – L.R. (Stuart, Florida)
“Your people were both efficient and friendly and finished the job in the time promised .” – D.E. (Stuart, Florida)
“Guys did a great job even under lousy weather conditions.” – R.V. (Stuart, Florida)
“So far so good, only had my heat on with all of our cold weather. Thanks to Paul for coming back out in regards to the “heat”. Have already recommended you to a friend.” – G.P. (Stuart, Florida )