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HVAC technician in a navy uniform shaking hands with a smiling homeowner outside a suburban home on a sunny day

This privacy statement was last changed on September 30, 2026, last checked on September 30, 2026, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.kciac.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage. 

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
  5. You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Krauss & Crane Air Conditioning
904 SE Dixie Hwy
Stuart, FL 34994
United States
Website: https://www.kciac.com
Email: service@ex.comkciac.com

cindy smith profile picture
cindy smith
0 days ago
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Thank you for coming out today
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Penny Mohsin profile picture
Penny Mohsin
0 days ago
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I’ve been pleased with Krauss and Crane. They have been in Stuart for years.
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Kathleen Petracco profile picture
Kathleen Petracco
0 days ago
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We have used Krause & Crane HVAC for over 15 years. They are very friendly, prompt and timely. The charges are reasonable and the work is efficient.
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Rachel Berg profile picture
Rachel Berg
0 days ago
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Good service Junior was polite and respectful and professional 👍
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Brenda Chipman profile picture
Brenda Chipman
4 days ago
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Very reliable A/C company. Technician very knowledgeable, and nice. I would not use anyone else!
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Robert Schiller profile picture
Robert Schiller
4 days ago
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We have been working with K&C for many years for all of our a/c systems and regular maintenance because of our very high satisfaction levels with all aspects of installation and service and cost. Two years ago, we had our prior ac system which K&C installed many years ago replaced with new Trane units. Terrific installation and ongoing service. Today, we had a new Mitsubishi mini-split system installed for an addition to our home. Once again, the men did a terrific job and completed it in a timely fashion. I typically get several bids from local companies for any work to be done. Although I have been 100% satisfied by K&C it is my custom to check the marketplace. K&C offered the best value and our multiyear working relationship continues. We have been consistently impressed by the professionalism and courtesies of the staff. What is very important to my wife and i
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Maeve Pommerening profile picture
Maeve Pommerening
5 days ago
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Same reliable service as usual!
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Jason Giovando profile picture
Jason Giovando
6 days ago
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Amazing experience all around. The office was polite, knowledgeable, and prompt with scheduling. The gentlemen that visited our home for assessment and performed the work were outstanding! Words are not enough. Thank you to everyone in the office, Luke, and especially Michael!
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Tyrone Monte profile picture
Tyrone Monte
8 days ago
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Today, May 10, 2024. My latest routine service appointment and....Again, K&C demonstrated why they rank #1 in service, responsiveness and customer satisfaction. Very pleased with "Junior". Friendly, polite, took care of business. Like Luke, Jesse, Michael, and all the crew, Junior is a credit to K&C. They are professional and I gladly continue to recommend K&C to new arrivals to Martin County for impeccable AC service needs. Good job! Let's be frank: Krauss & Crane are incomparable. There's a reason why they are the longest serving AC Wizards in this area. From the people that take your call to the skilled, young Technicians, they are focused on customer satisfaction. My new AC was not working well. 😕 l called and was treated politely and with consideration for my plight. Tech acknowledged the oversight that caused my refrigerant to dissipate and he and his buddy fixed it ASAP. Every business hopes you like them but frankly, at the end of the day, it's about customer satisfaction 😉 Krauss & Crane deserve kudos on valuing their customer base. 👏
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Janice Brown profile picture
Janice Brown
11 days ago
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I have used Krauss & Crane for many years and am extremely pleased with them. When I have had an issue with my unit they have always been here quickly. They care about your comfort. They are professional and friendly.
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4.8
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Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Ready for Reliable Comfort from a Team That Treats You Like Family?

Contact Krauss & Crane Air Conditioning for trusted HVAC repairs, installations, and maintenance backed by experienced, NATE-certified professionals serving the Treasure Coast since 1957.

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