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HVAC technician in a navy uniform shaking hands with a smiling homeowner outside a suburban home on a sunny day

This privacy statement was last changed on September 30, 2026, last checked on September 30, 2026, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.kciac.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage. 

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
  5. You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Krauss & Crane Air Conditioning
904 SE Dixie Hwy
Stuart, FL 34994
United States
Website: https://www.kciac.com
Email: service@ex.comkciac.com

Maryann King profile picture
Maryann King
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was so impressed by the response and care we received from 2 service men from Krauss and Crane. Both Matthew and Chase went above and beyond. My mother who is 97 disabled with health issues a.c. quit working around 3:30 in afternoon. I called left message explaining her situation. First Matt showed up w/in an HR and discovered compressor died on 31 yr old AC. Recognizing the situation with no air and 2 floor fans he looked into getting a loaner a.c.. When he found out that there wasn't one available he offered his own personal stand alone a.c. . He went home and gave it to the next service man Chase who came back that night around 8pm and set up the cooler for my mom and then proceeded to look at the old AC to give us quotes on new ones. I am so impressed with the service we received and the kindness of everyone at Krauss and Crane. Kudos to all of you I highly recommend this company who treats each customer as family. Thank you Maryann King 7 years later we still are with Krauss and Crane. Their service people are wonderful. Aaron was our must recent guy, very polite and professional. I will continue to recommend Krauss and Crane to anyone who have AC needs. Maryann King
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Ed Conway profile picture
Ed Conway
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
High quality work, fair prices and stand behind their work. The best.
Posted on Google Google
Pam Austin profile picture
Pam Austin
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very pleased with Matt. He took his time and did a great job!
Posted on Google Google
J Makely profile picture
J Makely
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nothing but good things to say about them. I've met six different employees...all excellent. They have done a complete system replacement in our house as well as maintenance. Fair price, quick response, a good outfit
Posted on Google Google
Lori Keys profile picture
Lori Keys
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have used Kraus and Crane for a few years and they are excellent. Professional and punctual. Highly recommend this company for your Heat and Air needs.
Posted on Google Google
Andy Barbrick profile picture
Andy Barbrick
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a New a/c unit installed, The technicians that did the install were just great, polite, answered any of our questions. The whole process from getting a quote to the installation was exceptional.
Posted on Google Google
Carolyn Graham profile picture
Carolyn Graham
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have used Folks for a few years now and are very pleased with the service they provide.
Posted on Google Google
Tracy Volz profile picture
Tracy Volz
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My A/C wasn’t responding , so I called Krauss & Crane and they were at my house within 30 minutes. Their tech was very nice, and found my Freon leak in minutes. He serviced the unit, and was super easy and polite to work with. I also have two large dogs and he was great with them! There’s a reason Krauss & Crane has been in business for 3 generations- they treat you like family.
Posted on Google Google
Ellen Paynter profile picture
Ellen Paynter
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thorough job. Tracy was on time and provided good communication throughout the process. He was very professional, knowledgeable and answered my questions. Would definitely recommend Krauss & Crane.
Posted on Google Google
Jo Burson profile picture
Jo Burson
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We are always impressed with the rapid response and great service provided by Krauss and Crane. We've been with them for over 35 years and they've always been there for us! Quality products and service for what they install....they are the best! A special thanks to Mike Harper for his continued years of service and great work.
Posted on Google Google
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4.8
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Ready for Reliable Comfort from a Team That Treats You Like Family?

Contact Krauss & Crane Air Conditioning for trusted HVAC repairs, installations, and maintenance backed by experienced, NATE-certified professionals serving the Treasure Coast since 1957.

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