Testimonials

We have Krauss & Crane do our semi-annual maintenance visits. They always are on time, courteous and answer any questions that we have about our unit. On 9/18/23, our AC was not working. Daniel came over and is very knowledgeable and friendly. He diagnosed the issue and had our AC up and running in 30 minutes! He took the time to call my husband at work and explained what needed to be repaired. The whole process was timely, professional and affordable! Thank you, Daniel, for all your help, it was most appreciated! June and Kent Read Less

We have had a long relationship with Krauss and Crane for servicing and a new AC installation in the master bedroom a few years ago. They have just replaced. our main unit and we couldn't be happier with them. It's so good to know you have a company you can trust to do a good job with zero nonsense. Thanks guys. Read Less

I cant say enough about Krauss and Crane. They go above and beyond. Dan was wonderful. So polite, professional. I just can't say enough how great he was. He didn't rush, he took his time. Just all around nice guy. The office staff also is a pleasure to work with Thank you again Dan. We appreciate everything!! Tracey Read Less

We’ve been with Kraus’s & Crane for at least 15 yrs. We have a service contract and when we call, they respond. Our last air conditioner has lasted 15 yrs because they take such great care. We just had a new air conditioner installed. The crew arrived on time and completed the job within 2 1/2 hours. We are very pleased with the service and the office as well. Read Less

In mid evening last Friday, my wife and I heard a tripping sound coming from the air exchanger inside our condo unit. There was steady dripping from just inside the unit and a puddle was created on the floor. Our usual A/C contractor does not do emergency calls at night. I called Krauss & Crane who services our brand of A/C, Trane. I let a message and the call was returned within 30 minutes. The technician said that he could be at our home within 15 minutes and he actually arrived within 10 minutes. The Technician, Daniel, was very professional and courteous. She suspected that it was a clogged water line, and he repaired it within 30 minutes. The charge was exactly what he quoted over the phone. I will definitely consider this company for my future A/C needs and replacement of the unit. Read Less