Testimonials

Before the scheduled appointment, the technician called me to inform me that he was on his way, which I appreciated as it allowed me to prepare for his arrival. As promised, he arrived promptly on time, equipped with all the necessary tools and equipment. He began by conducting a thorough maintenance check, ensuring that all the systems and components were functioning optimally. He was meticulous in his work, and I could see that he was paying attention to every detail, which gave me confidence in his expertise. After completing the maintenance check, he took the time to listen to my concerns about an issue that I was having with the system. He asked questions to fully understand the nature of the problem and then proceeded to diagnose and fix it promptly. I was impressed by his professionalism, expertise, and the quality of his work. He left the system running smoothly and efficiently, and I felt satisfied that my concerns had been addressed. Overall, it was an excellent service experience, and I would highly recommend the technician to anyone in need of similar services. I’m Read Less

I’d give them 6 stars if possible. They’re always very accommodating for appointments and emergencies. When they arrive they’re neat courteous and knowledgeable. It’s a pleasure to know they take care of my HVAC needs. I highly recommend them to anyone in the need. I have recommended them to my neighbors. Each time favorable. Read Less

Great company. Knowledgeable technicians that are honest. We had them install a new HVAC unit on our home. We also added the extended warranty with preventative maintenance being performed as well to maintain our HVAC system. I have been in the maintenance field for 30 + years, mostly as a supervisor and have dealt with hundreds of companies over the years, to include apartments , and condominiums in the multi family arena, along with homes as well. Unfortunately, great companies in the trades industry are few and far between. This company sets the mark high. I would gladly recommend them to anyone. Read Less

This company is a pleasure to work with. Always courteous and on time. They obviously value their customers. We’ve had our Trane AC system for two years now and are very pleased with it and with the level of care that Krause and Crane put into servicing it. Read Less